Support

Help & Support

Need help, found a data issue, or have feedback? We're here to help.

Contact Us

We typically respond within 24-48 hours

Common Topics

Data Issues

If you spot incorrect odds, prizes, or game information, please include:

  • Your state
  • Game name and ticket price
  • What you expected vs. what you see
  • Screenshot if available

State Requests

Don't see your state? Let us know! We prioritize new states based on user demand. Include:

  • Your state
  • Approximately how often you play scratch-offs

Account & Subscription

For account issues, subscription questions, or billing inquiries, please include:

  • The email associated with your account
  • Your subscription type (Monthly, Annual, or Daily Pass)
  • Description of the issue

Frequently Asked Questions

How do I cancel my subscription?

Go to Settings on your iPhone → tap your name → Subscriptions → LottoLucky → Cancel. You'll retain access until your current period ends.

Why doesn't my state show accurate data?

Lottery data is scraped from official state websites and updated regularly. If something looks off, please report it and we'll investigate.

Is LottoLucky affiliated with state lotteries?

No. LottoLucky is an independent app that analyzes publicly available data. We are not affiliated with, endorsed by, or connected to any state lottery.

Do your recommendations guarantee wins?

No. All lottery games are games of chance. Our analysis helps you find statistically better options, but cannot predict or guarantee any outcome.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.